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Telecom Churn Prediction - Machine Learning Algorithm
Churning prediction ML model assists the telecom industry to change the strategy towards the churning customers. A huge subscribers drop was noticed by a telecom industry, which led a consolidated loss of ₹ 7,218.2 crore to that telecom giant. Study found that retention is 50% less costly than getting a new customer, which makes flagging of churning customer more crucial.
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